What this page can and cannot confirm
This article previously recorded connection failures in June 2026. Those are historical observations, not live availability measurements. This September revision replaces the open-ended shutdown headline with a troubleshooting guide. It does not claim a fresh worldwide status check or establish why either service failed.
A service can have an accessible homepage while video playback fails. DNS, HTTPS, login and media delivery are different stages. A single failure is useful evidence, but not a complete explanation.
Identify the layer that is failing
| What you see | What it suggests |
|---|---|
| Browser cannot find the address | Check the spelling and DNS failure. It does not establish a legal shutdown. |
| Certificate warning | Do not bypass the warning or submit credentials. |
| Homepage works, video does not | The media source or player can fail independently of the website. |
| Only one device fails | Compare the browser, app and network on that device. |
| Several devices and networks fail | Collect dated evidence; it points away from a single-device issue. |
Safe checks before changing subscriptions
- Confirm the exact address you previously used, without guessing new domains.
- Try another normal browser or device.
- Check whether other trusted sites work.
- Record the time and exact error.
- Look for a dated statement from the verified operator rather than an undated status page.
A temporary failure can justify using another viewing option, but it does not prove permanence, enforcement action or ownership of a supposed replacement. Avoid repeating social-media explanations as established fact.
New domain does not mean same operator
Do not reuse passwords, grant browser notifications or install an unfamiliar extension because a page copies a name or logo. A padlock protects a connection; it does not verify that the operator is who you expected. This guide does not certify or recommend mirror domains.
Choose a replacement by your viewing need
If you decide to switch, list the actual channels and programs you need, your TV system and your budget. Compare official local-station options, free ad-supported catalogs and live-TV packages separately. Our TVPass alternatives guide explains that decision without assuming every service offers equivalent content.
BexyTV is a separate commercial service. We cannot recover a TVPass or TheTVApp account, verify their private billing records or promise that an old subscription transfers to another operator.